Privacy Policy

1. Introduction

GeneralInfoAlley ("we," "our," or "us") values the confidentiality of your personal details. This document outlines our privacy practices, detailing the ways we handle the personal information collected from our website generalinfoalley.site and from your interaction with our yacht charter offerings.

Engaging with our services implies agreement with this document's delineated data handling protocols. We adhere to notable privacy statutes such as the Personal Information Protection and Electronic Documents Act (PIPEDA) alongside other significant Canadian privacy legislations.

2. Information We Collect

2.1 Personal Information

Situations where you might proactively offer us your personal details comprise:

• Securing a yacht charter
• Reaching out to us via our online platform or telephone
• Opting in for our newsletters
• Submitting information through website forms
• Taking part in surveys or promotional events

The types of information we may collect include:

• Your name, email, telephone number, and mailing address
• Financial details required for booking (safely processed by external payment gateways)
• Your yacht charter preferences and specific needs
• An emergency point of contact
• Any food preferences or medical data you may disclose

2.2 Automatically Collected Information

Information automatically logged upon visiting our online platform encompasses:

• Your IP address and geographical data
• Your web browser details
• The pages you peruse on our site and the duration of your visits
• URLs that referred you to our site
• Specifics about your device such as type and screen size

2.3 Cookies and Tracking Technologies

We employ cookies and analogous tracking methods to enrich your browsing experience on our website. These enable us to:

• Store your browsing preferences
• Analyze and measure website traffic and efficacy
• Offer tailored content
• Enhance the quality of our offerings

Your preferences regarding cookies can be managed via your web browser's configuration or our cookie consent mechanism.

3. How We Use Your Information

Our use of the gathered information is multifaceted, including the following objectives:

• Providing Services: To manage yacht charter provisions, confirm your reservations, and communicate with you regarding your bookings
• Support Services: To address your questions and offer support when needed
• Payment Management: To handle transactions and upkeep of financial records
• Security Measures: To maintain the integrity of our operations and prevent fraudulent practices
• Marketing: To send out promotional content and updates, assuming you've given permission
• Site Development: To gauge user interaction and upgrade our website's user experience
• Regulatory Adherence: To ensure compliance with established rules and regulations

4. Information Sharing and Disclosure

Your information is not for sale, and we do not divulge it to unrelated parties. However, there may be instances where your information is shared:

4.1 Service Partners

Service-related information can be shared with third-party providers we trust, who aid us in aspects ranging from payment facilitation to site maintenance, email outreach, data analytics, and customer care.

4.2 Legal Mandates

Your personal details may be unveiled if demanded by law or for legal proceedings, in response to court directives, critical situations, or to scrutinize possible unlawful conduct.

4.3 Corporate Reconfigurations

Should there be a corporate restructuring such as a merger, acquisition, or asset sales, your personal information could be part of the transferred assets

5. Data Security

Our security strategy includes suitable electronic and managerial protocols to shield your personal details from unauthorized access, changes, exposures, or erasure. Among these are data encryption, secure server use, access restrictions, consistent evaluations, and education of our staff.

Nevertheless, we must state that no digital transmission or storage system is infallible. Thus, we cannot warrant the complete security of your data.

6. Data Retention

The continued storage of your personal information is strictly to the extent necessary for the reasons it was amassed, or as the law mandates.

• Charter records: 7 years (for tax and legal purposes)
• Marketing correspondence: until you opt out or request deletion
• Website analytics data: 26 months
• Support interactions: 3 years following the last engagement

7. Your Rights and Choices

You possess rights to your data which include accessing, amending, erasing (where lawfully permitted), portability, opting out of marketing approaches, and overseeing cookie preferences. To assert these rights, reach out to us using the details provided below.

8. Third-Party Services

8.1 Google Analytics

Google Analytics is our tool of choice for website user analytics. If desired, you can withdraw consent through the Google Analytics Opt-out Browser Add-on.

8.2 Connected Media Platforms

We might provide links on our website to various social media channels, each possessing its privacy policies.

8.3 Finance Handlers

All payment processes are managed by third-party entities complying with PCI DSS standards.

9. International Data Transfers

Your data could be transferred and processed outside of Monaco. We ensure the application of suitable safety measures aligned with relevant privacy laws.

10. Protection of Minors

Our offerings target an audience older than 13 years of age, and knowingly, we do not collect data from younger individuals. In the event that such collection has occurred, please inform us immediately.

11. Changes to This Privacy Policy

We may revise this Privacy Policy to reflect updates in our processes or legal demands. Modifications will be communicated by posting the new policy version, emailing registered users, or showing a notice on our webpage. Continued use post-revision implies consent to the changes.

12. Contact Information

Should you have inquiries concerning this Privacy Policy or our practices concerning data handling, please get in touch:

13. Google Ads User Consent Policy Compliance

We observe the user consent policies set by Google Ads. Your cookie and tracking preferences can be adjusted at any time through our cookie settings panel.