Terms & Conditions

1. Introduction

Welcome to GeneralInfoAlley ("we," "our," or "us"). These Terms & Conditions ("Terms") govern your use of our yacht charter services and website located at generalinfoalley.site (the "Service") operated by GeneralInfoAlley.

By booking a charter or accessing our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Service Overview

GeneralInfoAlley offers an array of yacht charter services, which include:

• Daily yacht rentals
• Sunset cruises
• Corporate retreats
• Private events
• Multi-day charters

Availability of all services is subject to change and influenced by weather conditions. The right to alter or cancel services is retained at our discretion.

3. Booking and Reservations

3.1 Booking Process

To secure a charter, the following requirements must be fulfilled:

• Minimum age of 18 years
• Submission of comprehensive and accurate details
• Payment of the stipulated deposit as noted in your booking confirmation
• Acceptance of these Terms & Conditions

3.2 Confirmation

Your reservation is only deemed confirmed with the completion of your payment and our issuance of a confirmation. Service to any individual may be declined at our discretion.

3.3 Availability

Charter bookings rely upon vessel availability and favorable weather conditions. We will endeavor to meet your preferred scheduling.

4. Payment Terms

4.1 Pricing

All quoted prices are in € and are inclusive of all taxes unless specified otherwise. Prices are subject to adjustments without prior notice.

4.2 Payment Schedule

• Initial Deposit: 50% of the overall charter fee, due at the time of booking
• Remaining Balance: To be settled 48 hours before the charter sets sail
• Additional expenditures (where applicable): Payable upon the charter's conclusion

4.3 Payment Methods

We accept various forms of payment including major credit cards, wire transfers, and certified cheques. Our processing systems ensure secure and encrypted transactions.

5. Cancellation and Refund Policy

5.1 Customer Cancellations

• If cancelled more than 72 hours before departure: Full refund minus transaction fees
• If cancelled between 24 to 72 hours before departure: 50% refund
• If cancelled less than 24 hours before departure: No refund is provided

5.2 Adverse Weather Cancellations

In the instance of cancellations necessitated by unsafe weather, as determined by our captain, options provided will be:

• Rebooking on an alternative available date without extra charge
• A comprehensive refund when rescheduling is unfeasible

5.3 Mechanical Issues

In the circumstance where your designated yacht experiences mechanical issues, attempts will be made to provide an appropriate substitute. If this is not possible, a complete refund will be issued.

6. Safety and Conduct

6.1 Safety Requirements

All guests must:

• Adhere to directions given by the crew
• Utilize supplied safety gear as required
• Inform of any health conditions that may impact their security
• Remain within authorized areas on the vessel

6.2 Prohibited Items

Aboard the vessel, the following are not permissible:

• Glassware
• Illegal drugs
• Guns or other weapons
• Pets (excluding those with previous approval)

6.3 Behavior

Guests are expected to behave respectfully. A charter may be terminated prematurely without refund if guest conduct endangers safety or interferes with the enjoyment of others.

7. Liability and Insurance

7.1 Our Responsibility

Our liability to you is confined to the amount you've paid for your charter. We are not accountable for:

• Injuries sustained due to passenger carelessness
• Theft or destruction of personal belongings
• Indirect, consequential, or exceptional damages
• Delays resulting from weather or unforeseeable circumstances beyond our purview

7.2 Insurance Policies

We maintain a comprehensive insurance policy that covers our fleet and operations. Clients are responsible for their own travel and personal insurance.

7.3 Risk Acceptance

By using our charter services, you accept that engaging in activities on the sea comes with inherent dangers and you assume responsibility for your safety and welfare.

8. Modifications and Itinerary Adjustments

We retain the right to adjust itineraries, routes, or timetables subject to meteorological conditions, safety requirements, or operational necessities. Should such changes occur, we will strive to offer comparable alternatives.

9. Force Majeure

Occurrences beyond our control such as severe weather, natural disasters, government statutes, port suspensions, or mechanical failures exonerate us from liability related to delays, cancellations, or alterations.

10. Privacy and Data Handling

The management of your personal data is aligned with our Privacy Policy. You consent to the assembly and utilization of your data as delineated in the Privacy Policy by availing of our services.

11. Intellectual Property

All materials on our website, such as text, visuals, logos, and images, are protected by copyright and trademarks. Unauthorized replication, distribution, or creation of derivative works is prohibited without explicit consent.

12. Governing Legislation

The applicable laws in Monaco govern these Terms. Disputes will be adjudicated in the courts situated in Monaco, Monaco.

13. Revisions to Terms

From time to time, we may revise these Terms. The new version will be posted on our site along with a revision date. Continued utilization of our services signifies acceptance of the new Terms.

14. Get in Touch

For inquiries regarding these Terms & Conditions, please contact us at: